Dynamic SLAs动态服务水平协议.pptVIP

Dynamic SLAs Discussion Requirements Limitations of a single agreement Modifications since agreement was in place Cost of doing re-establishment Not fully aware of operating environment Flexibility in describing Service Level Objectives Not sure what to ask for (not fully aware of the environment in which operating) What is a “Dynamic Agreement” Case 1: Static Agreement Identify Service Description Terms, Guarantee Terms, and Service Level Objectives (SLOs) Case 2: Dynamic Agreement Identify Service Description Terms, Guarantee Terms: defined as ranges or as functions Service Level Objectives: defined as ranges or as functions EU-Catnets Cat-COVITE markets and Catallactic Agents for Query Services Cat-COVITE for Data Mining Services SDS has two primarily functions: SLA activation and SLA termination. SLA activation SLA termination MS is responsible for monitoring service invocations, detecting any violation of service level objectives and sending action guarantees to responsible parties. MS Architecture: Its role is to update the QoC metrics associated with a set of services. For each QoS metric, the QoC service computes the difference between the predicted or suggested value, and the actual value delivered. We can therefore consider the SLA to be a set: SLA = {m1, ...,mk} of metrics that need to be satisfied. The projected value mp is the value that the service consumer and provider have agreed upon, and is defined in the SLA. The actual value ma is the value that the service provider delivers, and is measured by the monitoring service In the context of an SLA, therefore, we can determine ?M for the ith metric (1 i k) – leading to: This normalised value allows us to ensure that we can fairly compare (within some limited bound) different metrics. A positive value occurs when the actual value is less than the projected value, and vice versa. Not all metrics are likely to be of the same significance to a user. we can prioritize each metr