Communicating for Results, 7e：沟通结果，7E.pptVIP

Communicating for Results Seventh Edition Committed Members Group Task Functions Group Maintenance Functions Nonfunctional Behaviors Handling Nonfunctional People Nonfunctional People (con’t) Member Skills Trait Theory of Leadership Awareness Check Function Theory of Leadership Awareness Check Three-Dimension Theory Situational Contingency Theory Situational Leadership Theory Transformational Leadership Leader Responsibilities Leader Responsibilities (con’t) * *Copyright ? 2005 Wadsworth * Chapter 10 - Participation and Leadership in Small Groups Cheryl Hamilton, Ph.D. 10 Opening Quotation Devote time and energy to team Support final decision Perform needed functions Necessary for effective team participation . . . Microsoft Image Initiate Give information Seek information Give opinion Seek opinion Elaborate Energize Review Record Include the following functions . . . Microsoft Image Encourage Harmonize Relieve tension Gatekeep Microsoft Image Blocking Aggression Storytelling Recognition seeking Dominating Confessing Special-interest pleading Distracting Withdrawing Cause unproductive conflict in groups . . . Plan opening remarks carefully Seat nonfunctional person next to leader Avoid direct eye contact Assign nonfunctional member tasks Ask members to speak in order Microsoft Image Break in Place talkative member between quiet members Encourage withdrawers Give praise and encouragement Microsoft Image Active Listening Open-mindedness Microsoft Image Communication skills for group members include . . . Microsoft Image Successful leaders are more likely to be . . . Ambitious Trustworthy Motivated Self-confident Knowledgeable Creative Leadership Trait Questionnaire . . . “There are certain functions that must be performed if a group is to be successful. Any time you perform a task or maintenance function, you are the leader for that period of time.” Microsoft Image Leadership Function Questionnaire . . . How many times did you perform the following functions in a g