《管理学》英文原版课件 13.pptVIP

13- ? Prentice Hall, 2002 Chapter 13 MANAGING CHANGE AND INNOVATION ? Prentice Hall, 2002 13-* Learning Objectives You should learn to: Contrast the calm waters and white-water rapids metaphors of change Describe what managers can change in organizations Explain why people are likely to resist change List techniques for reducing resistance to change Describe the situational factors that facilitate cultural change ? Prentice Hall, 2002 13-* Learning Objectives (cont.) You should learn to: Explain how process reengineering is related to change Describe techniques for reducing employee stress Di