洲际酒店制胜之道-培训课件.pptVIP

Do the right thing 做对的事 Show we care 体现关爱 Aim higher 追求卓越 Celebrate difference 求同存异 Work better together 协作共赢 How many hotels do we have in IHG? 洲际酒店集团拥有多少家酒店？ Answer: 4,000 How many Hotel rooms do we have?  洲际酒店集团共拥有多少间客房？ Answer: 590,000 How many countries do we operate in? 我们集团在全球覆盖多少个国家？ Answer: 100 How many people does IHG employee? 整个洲际酒店集团拥有多少名员工？ ANSWER：90，000 How many languages are spoken in our call centres?在我们总部要运用几种语言？ Answer: 26 How many nights did customers spend in our hotels last year?去年客人在我们整个集团过夜的天数是多少？ Answer ：12亿6千万天 ? We keep our promises and we don’t let pe