喜达屋酒店集团_-_向经理的成功过渡培训课程(ppt 120)ppt课件.ppt

欢迎参加 “向经理的成功过渡” 培训课程;Exercise: Warm It Up!练习：热身活动;What is your most important responsibility as a manager? 作为经理，你最重要的职责是什么？ To produce results: The only way to do this is through the efforts of the people around you 为了完成目标：唯一的方法是调动你周围所有人的努力。 Interesting fact: 89% of supervisors and managers surveyed indicated that their least favorite management activity was “dealing with the performance of people” 有趣的事实发现：在对主管和经理的调查中，有89%的人认为他们最不喜欢进行的一项管理活动是：“处理员工表现”;Management is the process of accomplishing organizational objectives through Associates, teams and other supervisors and managers 管理是指通过员工，团队和其他主管、经理所有人一起来实现组织整体目标的过程。 Management is technique and process driven and can be learned by anyone able to follow a process 管理是一种技巧和努力过程，任何能够遵循这一过程的人都可以掌握。;To learn critical knowledge 来学习关键、重要的知识 To learn best practice skills and techniques 来学习最佳实践的技能和技巧 Practice the skills and techniques to a level of conscious competence 练习这些技能和技巧以达到一定的水平;Minimal 最小 Standard 普通 Exemplary 模范 Degree of Competence 能力水平;Minimal 最小 Standard 普通 Exemplary 模范 Degree of Competence 能力水平;Managing is easy 管理很容易 When I become a supervisor, nothing will really change 当我成为经理后，不会真正改变什么 Once I get it, I’ve got it 我一旦成为经理，我就会管理了 Management is about common sense 管理是一种常识 Management means maintenance 管理就是维护 People always try their best 员工总会全力以赴 One style fits all 一种风格适合所有状况 Supervisors/Managers must always be right 主管/经理应该永远是对的 Empowerment is the key to management 下放权力是管理的关键;Which BenefitsDo You Want?你想要什么样的好处？;When Can I ApplyThese Skills?我什么时候可以运用这些技巧？;Individually, read the list of course objectives 每位学员各自阅读列举的本课程的目标 Select the top five that are most important to you选择对你来说最重要的五点 Please be prepared to share these with the larger group 准备和其它学员交流;Please read the directions and complete the exercise 请阅读提示并完成练习 Be prepared to share these with the larger group 准备和其它学员交流;PLG 9;Obtain a Manager JD for your function 获得你所在职能的经理的工作职责 Review the JD and highlight what you think are the key roles of a manager, espec