各种机型面板信息汇总.doc

第 PAGE 1 页 共 NUMPAGES 41 页 HP各种机型面板信息汇总 10.XX.YY SUPPLY MEMORY ERROR For help press √ （常见有：10.00.00代码） The printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing. 打印机不能读或写至少一次打印耗材记忆芯片，或者至少有个记忆芯片是无效的。 XX Description: 00 - Memory error on supply（耗材芯片错误） 10 - Missing memory on supply（找不到耗材芯片） YY Description: 00 - Black print cartridge（黑色打印耗材） 01 - Cyan print cartridge（青色打印耗材） 02 - Magenta print cartridge（品红打印耗材） 03 - Yellow print cartridge（黄色打印耗材） 不更换耗材芯片的话，按一些打印机“绿键”可通过并能正常打印，但需每次开机按一次； 或通过更换耗材芯片来解决。 10.32.YY UNAUTHORIZED SUPPLY Unauthorized supply in use 未经授权使用非原装耗材 alternates with For help press ？ A new, non-HP supply has been installed. This message appears until you install an HP supply or press √. 一个新的，但不是HP原装耗材已经安装。按“√”按钮或更换HP原装耗材继续。 Service or repairs required as a result of using non-HP supplies are not covered under HP warranty. To continue printing, press √. The first pending print job will be cancelled. 使用环保耗材不在HP的保修范围内。要继续使用，按√。第一个的打印工作将被取消。 10.92.YY CARTRIDGES NOT ENGAGED 耗材没有转动 alternates with Open and close front door. The cartridges are not engaged. poor primary transfer bias contacts,defective high-voltage supply, or control signal errors. 耗材不能转动，检查耗材是否未啮合、转印皮带接触点、高压接触点或控制板的故障。 YY Description: 00 - Black print cartridge 黑色耗材 01 - Cyan print cartridge 蓝色耗材 02 - Magenta print cartridge 红色耗材 03 - Yellow print cartridge 黄色耗材 清洁耗材的金属接触点； 检查耗材的啮合部位； 以上都不行，检查接触点与高压板之间的连接部分。 11.XX INTERNAL CLOCK ERROR alternates with To continue press √ The printer internal clock is not working correctly. You are prompted to set the date and time each time you turn the printer on. XX Description: 01 Dead clock battery 02 Dead real-time clock If the error persists, replace the formatter. 13.01.00. or 13.03.00JAM IN TRAY x For help press or 13.03.00 Paper JAM open input trays then open and close top cover A page is jammed in tray X. A 13.01.00 error message indicates that the media did not arrive at the pre-feed sens