曾萍 管理沟 第1-7章.ppt

A memo – Eliminating Wordiness TO: All Employees From: Samuel Edwards, General Manager Subject: Abuse of Copiers (Obviously, such practice is contrary to company policy) and must cease and desist immediately. I wish therefore to inform all concerned – those who have abused policy or will be abusing it – that their behavior cannot and will not be tolerated Accordingly, anyone in the future who is unable to control himself will have his employment terminated. ( will result in dismissal ) ( The wording is harsh , are you going to fire anybody over this?) A memo – Correcting the Tone TO: All Employees From: Samuel Edwards, General Manager Subject: Abuse of Copiers Abuse ( use ) Obviously ( If the policy is obvious, why are the copies being used?) …. Dismissal ( why ‘dismissal’ for something never publicized)? A memo – A Sample ( Cont.) TO: All Employees From: Samuel Edwards, General Manager Subject: Use of Copiers We are revamping our policy on the use of copiers for personal matters. In the past we have not encourage personnel to use them for such purposes because of the costs involved. But we also recognize, perhaps belatedly, that we can solve the problem if each of us pays for what he takes. We are therefore putting these copies on a pay-as-you-go basis, the details are simple enough……. Signature A memo – A Sample ( Cont.) TO: All Employees From: Samuel Edwards, General Manager Subject: Use of Copiers Employees have been using the copiers for personal matters. Obviously, such practice is contrary to company policy and will result in dismissal. If there are any