six sigma training materials 六西格玛管理培训材料培训讲学.ppt

Six-Sigma ;What is Six-Sigma Vision ? Philosophy ? Aggressive Goal Metric (Standard of measurement ) ? Benchmark Method Tools for : ? Customer focus ? Breakthrough Improvement ? Continues improvement ? People Involvement Six-Sigma is a problem solving process used--- to produce: Reduced variation in our processes / Products ? improved RTY , DPU, DPPM / Reduced cost of poor quality (COPQ) / improved capacity and productivity ? $$’s;Six-Sigma can be applied to every business function;Six-Sigma Focus : ? Delighting the Customer Through Flawless Execution ? Rapid Breakthrough Improvement ? Advanced Breakthrough Tools that work ? Positive and Deep Culture Change ? Real Financial results : Passion +Execution = Fast and Lasting Results Who else in the U.S has started Six Sigma ? Motorola ( 1987 ) ? Texas Instruments (1988 ) ? IBM (1990 ) ? ABB (1993 ) ? Alliedsignal / Koadk (1994 ) ? GE (1995 ) ? Whirlpool ,Bombardier, Polaroid , Siebe PACCAR ( 1996 / 98 );? Value Analysis ? Concept Engineering ? K J methodology QFD ? Process Map ? Cause and effect matrix ? Measurement system analysis ? capability analysis ? Descriptive statistics ? Graphical techniques Box Plots / Histograms / Scatter plots / Run charts Pareto charts / check sheets / Time series plots ? Statistical process control chart ? Correlation ? Simple multiple regression ? Multi-Vari studies;? Inferential statistics Central limit theorem Confidence interval ? Failure mode and effect analysis Design Process ? Fraction factorial experiments ? Full factorial experiments ? Response surface methods ? Transformations ? Normal distribution ? Sample size determination ? Screening studies ? Statistical Tolerancing ? Design for manufacturability ? Design for quality ? Hypothesis testing ? F-test ? Chi-square test ? Tests for normality