沟通与面试实用技巧.pptVIP

阿里巧巧 溝通與面試技巧 溝通的認知歷程 人際溝通 溝通模式：果斷型﹔攻擊型﹔非果斷型 跨文化知覺 非語言溝通 肢體動作與姿勢 觸摸 臉部表情 目光接觸 積極傾聽 溝通上的性別差異 影響人際溝通的因素 人際距離 報告的角度 肢體動作 凝視(Gaze) 人際距離（Edward T. Hall） intimate distances 親密距離(from physical contact to distances of less than 1 foot), personal distances 個人距離(close phase is 1.5 to 2.5 feet, far phase is 2.5 to 4 feet), social distances 社會距離(close phase is 4 to 7 feet, far phase is 7 to 12 feet), public distances 群眾距離(close phase is 12 to 25 feet, far phase is more than 25 feet). 1 foot約為30公分 報告的角度Angle of Orientation Angle of Orientation: face-to-face, at right angles(直角), side by side, and back