management 企业管理类英文版课件 (24)(精品·公开课件).pptVIP

Use only with permission of Susan Crosson Classic Balanced Scorecard Perspectives Financial (investors) Learning and growth (employees) Internal business processes Customers To succeed, an organization must add value for all groups in both the short and long term…… Use only with permission of Susan Crosson Other Balanced Scorecard Perspectives Community Government Financial (investors) Learning and growth (employees) Internal business processes Customers To succeed, an organization must add value for all groups in both the short and long term…… Balanced Scorecard Framework Ideally, ev