mba必修课《管理沟通》英文版课件chapter 1.pptVIP

Contents in brief Part I understanding the foundations of business communication Part II applying the three-step writing process Part III writing letters, memos, e-mail, and other brief messages Part IV preparing reports and oral presentations Part V writing employment messages and interviewing for jobs Part I understanding the foundations of business communication Chapter 1 achieving success through effective business communication Chapter 2 communicating in teams and mastering listening, nonverbal communication, and business etiquette skills Chapter 3 communicating interculturally