ChapterManagementTheory管理理论知识讲稿.ppt

Chapter 2Management Theory管理理论;;Elements of Scientific Management Scientific design of every aspect of every task Time and Motion Studies Careful selection and training of every task Proper remuneration for fast and high-quality work Maximize output - increase pay Equal division of work and responsibility between worker and manager Underlying Themes Managers are intelligent; workers are and should be ignorant Provide opportunities for workers to achieve greater financial rewards Workers are motivated almost solely by wages Maximum effort = Higher wages Manager is responsible for planning, training, and evaluating ;伯利恒钢铁厂;Application in the Modern Workplace Assembly Line Plants as Prototypical Examples “Prisoners of Taylorism” System of Remuneration (quotas - commission) Re-Design - Reengineering Benchmarking Data are used to refine, improve, change, modify, and eliminate organizational processes Lean Manufacturing ;“搬铁块”实验;“铁锹实验” science of shoveling ;Main Elements of Scientific Management;Main Elements of Scientific Management－con.;;二、Fayol’s Administrative Theory;Fayol’s Administrative Theory;Division of Work 劳动分工 Specialization is the most efficient way to use human effort. 2. Authority and Responsibility. 权利和责任Authority is the right to give orders and obtain obedience, and responsibility is a corollary of authority. 3. Discipline. 纪律 Obedience to organizational rules and employment agreement is necessary. ;Unity of Command. 统一指挥。There should be one and only one boss for each individual employee. Unity of Direction. 统一领导。All units in the organization should be moving toward the same objectives through coordinated and focused effort. Subordination of Individual Interest to General Interest. 个人利益服从整体利益。The interests of the organization should take priority over the interests of any one individual employee. ;Remuneration of Employees. 人员报酬。be fair to both employees and the organization. Centralization. 集中。to balance subordinate involvement through