《论秘书的心理素质与自我调适》-毕业论文.docVIP

精品毕业论文 论秘书的心理素质与自我调适 摘 要 秘书是一个富于挑战性的职业，要成为一名优秀的秘书人员必须具有很高的综合素质。秘书的地位、工作性质及其特征，决定了不仅需要有过硬的工作能力，还要有非凡的心理承受能力。心理素质属于秘书的非智力性因素范畴，是指在心理过程和个性心理特征方面表现出来的稳定的心理特点的总和。秘书人员心理挫折的出现首先是与工作性质相关的，秘书工作从属性、服务性、辅助性的根本性质，决定了秘书工作的一系列特点。秘书人员在工作中没有有良好的心态，难免遭遇心理挫折，并且会对心理造成伤害。若不及时调整，后果十分严重，将严重影响个人身心健康及工作的开展。而良好的心理素质能促进工作的开展，大大提高工作效率，优化群体结构。必须寻找适合秘书自身的抒解心理压力的方法，以适应工作环境以及时代和社会的要求。 关键词： 秘书，素质，心理挫折，调适方法 ABSTRACT Secretary is a challenge career, pressing for a comprehensive qualification. Its role, essence and characteristics require good mental endurance as well as excellent competence. Psychological qualification belongs to the non-intelligent factor. It refers to the all-around psychological characteristics arising in the psychological process and in relation to the individual psychological features. The rising of psychological problems in the secretaries is fundamentally related to the basic features of work itself, being subordinate, servant and auxiliary. Without a good mood, secretaries will definitely confront with psychological problems, which will hurt them. If adjustment not done on time, it will have a serious impact on their mental health and work. Good psychological qualification will promote the work, improve the efficiency and better the team structure. Consequently, it is essential to find a solution to reduce the mental stress of the secretaries in response to the working environment and the social development. Key Words：secretary， qualification, mental problem， relieving way 目 录 TOC \o 1-2 \h \z \u HYPERLINK \l _Toc167462300 摘 要 I HYPERLINK \l _Toc167462301 ABSTRACT II HYPERLINK \l _Toc167462302 绪 论 PAGEREF _Toc167462302 \h 1 HYPERLINK \l _Toc167462303 一 秘书的角色定位和心理素质 PAGEREF _Toc167462303 \h 2 HYPERLINK \l _Toc167462304 （一） 秘书的地位及心理素质 PAGEREF _Toc167462304 \h 2 HYPERLINK \l _Toc167462305 （二）秘书工作中存在的心理压力和挫折表现 PAGEREF _Toc167462305 \h 3 HYPERLINK \l _Toc167462306 二 心理挫折产生的原因和带来的负面影响 PAGEREF _Toc167462306 \h 5 HYPERLINK \l _Toc167462307 （一）产生的原因 PAGEREF _