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How brand marketing has evolved 1950 - 2000 Brands built by mass advertising 1985 - 2000 Database Marketing arrived, but not integrated with mass advertising. 1996 - 2000 The Internet arrived, but not integrated with DBM or mass advertising 2001 BMW brings them all together BMW Buyers Not Necessarily Driven by Price BMW customers want: A realization of the brand promise Performance, safety, technology, innovation Recognition Service Information Convenience Helpfulness How BMW Buyers Make Purchase Decisions Personal Profit from Purchase = a (usefulness of product) +b (perceived br