Labor planning人力计划.ppt

The bank now employs 12 full-time tellers, but many people are on its roster of available part-time employees. Apart-time employee must put in exactly four hours per day but can start anytime between 9 A.M. and 1 P.M. Part-timers are a fairly inexpensive labor pool, since no retirement or lunch benefits are provided for them. Full-timers, on the other hand, work from 9 A.M. to 5 P.M. but are allowed 1 hour for lunch. (Half of the full-timers eat at 11 A.M., the other half at noon.) Full-timers thus provide 35 hours per week of productive labor time. In formulating this as a linear program, the objective is to minimize cost. There is a constraint for each hour of the day, stating that the number of people working at the bank during that hour should be at least the minimum number shown in Table 8.4, so there are eight of these constraints. Another constraint will limit the total number of full-time workers to be no more than 12. The last constraint will specify that the number of part-time hours must not exceed 50% of the total hours. * * Labor Planning Employee Scheduling Applications Labor Planning Labor planning problems address staffing needs over a specific time period. They are especially useful when managers have some flexibility in assigning workers to jobs that require overlapping or interchangeable talents. Large banks frequently use LP to tackle their labor scheduling. TABLE 8.4 Hong Kong Bank of Commerce and Industry TIME PERIOD NUMBER OF TELLERS REQUIRED 9 A.M.- 10 A.M. 10 10 A.M.-11 A.M. 12 11 A.M.- Noon 14 Noon -1 P.M. 16 1 P.M.-2 P.M. 18 2 P.M.-3 P.M. 17