应四+Unit+3b.pptVIP

* * L/O/G/O Focus2 content Dialogue: telephone banking Pair work: Talking about online shopping Text: Online payment solutions Working with words Research project Listening-based writing Highlights Table of Contents Part 2 Language in Use 上海交通大学出版社 Back Next focus2highlights Highlights RL: Dialogue: telephone banking S: Talking about online shopping Language for talking about online shopping R: Online payment solutions Research project: Debating the pros and cons of online banking LW: Summarizing a report on a new type of bank robbery Part 2 Language in Use 上海交通大学出版社 Back Next SR: Hello. How can I help you? C: Hello. I’d like some information on the (1) _________________________ offered at your bank. SR: Certainly. What would you like to know? C: How do I (2) ? SR: Just let me know, I’ll sign you up (3) . C: Can you tell me how the telephone banking services work? SR: You can do all your (4) over the telephone, 24 hours a day. C: That’s great. How do I (5) ? SR: Just call the bank, key in your PIN number, and listen to the (6) . focus2dialogue 1. Dialogue: telephone banking 上海交通大学出版社 A customer (C) is calling the bank sales representative (SR) to enquire about telephone banking services. Listen to the dialogue and fill in the blanks. Then read it aloud. Back Next telephone banking services sign up immediately day-to-day banking access my account menu of options To be continued C: How do I choose the options I want? SR: Just (7) for the service according to the recording. C: What kind of things can I do? SR: You can (8) , pay bills, order a statement, or even transfer money to another account. C: That’s fantastic! Can I trade (9)