流程重组的手册跟工具5资料.pdfVIP

Basic Tools for Process Improvement Module 4 AFFINITY DIAGRAM AFFINITY DIAGRAM 1 Basic Tools for Process Improvement What is an Affinity Diagram? An Affinity Diagram is a tool that gathers large amounts of language data (ideas, opinions, issues) and organizes them into groupings based on their natural relationships (Viewgraph 1). The Affinity process is often used to group ideas generated by Brainstorming. Why should teams use the Affinity pr