流程重组的手册跟工具2资料.pdfVIP

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流程重组的手册跟工具2资料

Basic Tools for Process Improvement Module 1 OPERATIONAL DEFINITIONS OPERATIONAL DEFINITIONS 1 Basic Tools for Process Improvement What is an Operational Definition? An Operational Definition gives communicable meaning to a concept by specifying how the concept is measured and applied within a particular set of circumstances. This definition highlights two important things about an Operational Definition (Viewgraph 1): I

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