流程重组的手册跟工具4资料.pdfVIP

Basic Tools for Process Improvement Module 3 DECISION-MAKING TOOLS DECISION-MAKING TOOLS 1 Basic Tools for Process Improvement What are team Decision-Making Tools? Two tools frequently used by teams to make decisions are Multivoting and Nominal Group Technique. While idea-generating tools such as Brainstorming produce a list of possible alternatives, Multivoting and Nominal Group Technique help to identify the important or p