L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. Who Are Managers? Describe who is doing managerial work in today’s organizations. Define who managers are. Explain how manager differ from non-managerial employees. Discuss how to classify managers in organizations. What Is Management? Define management. Contrast efficiency and effectiveness. Explain why efficiency and effectiveness are important to management. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. What Do Managers Do? Describe th
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