组织行为学，麦克沙恩TBChap010.docx

10- PAGE 121 Copyright ? 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 10 Power and Influence in the Workplace ? True / False Questions? 1. Power is the act of changing another persons attitudes and behavior.??True????False ? 2. People might gain power by convincing others that they have something of value.??True????False ? 3. Countervailing power is the capacity of a person, team, or organization to keep a more powerful person or group in the exchange relationship.??True????False ? 4. Expert and referent power originate mainly from the power holders own characteristics.??True????False ? 5. Legitimate power is created whenever the organization assigns a supervisor with formal authority over subordinates.??True????False ? 6. Legitimate power has restrictions; it only gives the power holder the right to ask for a range of behaviors from others. This range is known as the norm of reciprocity.??True????False ? 7. Employees in low power distance cultures tend to comply with legitimate power more than employees in a high power distance culture.??True????False ? 8. The right to control the information that others receive is part of expert power.??True????False ? 9. Peer pressure typically represents a form of coercive power.??True????False ? 10. Prevention, forecasting, and absorption are three types of expertise that cope with uncertainty in organizations.??True????False ? 11. Referent power is mainly developed through a persons interpersonal Skills.??True????False ? 12. Reward power is associated with charisma.??True????False ? 13. The four contingencies of power are prevention, forecasting, coercion, and distribution.??True????False ? 14. An employees ability to influence others increases as the source of his or her power becomes more substitutable.??True????False ? 15. By avoiding written documentation of how to operate equipment or serve