酒店管理制度系统毕业论文.doc

摘 要 本论文以酒店业的发展现状为背景，分析了我国酒店业在传统管理模式下的不足，阐述了酒店客房管理信息化的必要性。通过走访各酒店，从酒店的实际业务出发,建立了酒店客房管理信息系统的组织模型。在此基础上，对酒店客房的业务流程进行了详细调查，建立了功能结构图，如客户入住、会员登记、补交押金、退房结算等，从而实现了管理工作的透明度。从实际需求出发，建立了概念结构，提出了系统设计原则和设计方法,给出了数据库实现方案，开发了一个实用的单机版酒店客房管理信息系统。本论文不仅从业务的角度对酒店客房系统进行了详细的分析和设计，而且还对系统进行了评价。 酒店客房管理系统是典型的管理信息系统(MIS),其开发主要包括后台数据库的建立和维护以及前端应用程序的开发两个方面。对于前者要求建立起数据一致性和完整性强、数据安全性好的库。而对于后者则要求应用程序功能完备、界面友好、容易使用等特点。 客房管理系统可以实现对客房的科学化、规范化、查询顾客情况、定房信息、以及结算信息等。有助于提高管理的效率,客房管理系统是根据某酒店对客房管理的实际情况进行编写的，主要目的是为了方便宾馆对客房的实际情况进行集中的查询与管理工作，以提高整个酒店的工作。 关键词：关系型数据库，MVC，可视化 Abstract This thesis takes current state of the development of the hotel industry as the background, has analysed the deficiency under the traditional management mode of my State Guesthouse industry, have explained the necessity of the housekeeping informationization of the hotel. By the investigation with hotels, we have building the organization model of the management information system of guest room of the hotel. Based on that, we have carried on the detailed investigation to the business procedure of the guest room of the hotel, having set up the structure chart of the function, for instance the customers check in, the member registers, hands in the deposit retroactively, checks out to settle account etc., thus makes the management clear. To meet the real inquire, we have set up concept structure, proposed the systematic design principle and design method, provides Solution Architecture of database. We have developed a practical the management information system of guest room of unit edition hotel. Not only carried on detailed analysis and design to the system of guest room of the hotel in terms of business, but also we appraised to the system. The management system of hotel guestrooms is a typical managing information system (MIS). Its development is composed of two parts, including the establishment and maintenance of the database at the background as well as the programming exploitation at the front platform. For the former, it requir