希尔顿集团的企业理念.ppt

Areas of growth: US, Germany, Italy, Spain, UK, Turkey, Asia and Russia SAY “Let’s spend a few minutes recapping what we saw in the DVD. Our hotel is a member of the Hilton Family of Hotels that has an incredible history of satisfying our guests and creating guest loyalty. Year after year, our brands are recognized as leaders in hospitality. We have several distinct brands with one simple philosophy – be hospitable. ASK What are the advantages of being part of a company with so many brands? Our company celebrates a rich diversity We are true leaders in our industry There are a lot of brands to choose from There are great opportunities for our team members Each and every team member is a valuable part of our hotel family ASK What are the brands that make up Hilton? CHART responses: Hilton Conrad Doubletree Embassy Suites Hotels Hampton Inn Hilton Garden Inn Hilton Grand Vacations Homewood Suites by Hilton Waldorf Astoria Collection New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation New Hire Orientation Introduction of Hilton Worldwide 希尔顿全球酒店集团理念 Hilton Worldwide希尔顿全球酒店集团Founded by Conrad Hilton in 1919由康莱德·希尔顿创立于 1919年 * TO FILL THE EARTH WITH THE LIGHT AND WARMTH OF HOSPITALITY让世界充满阳光，让大家都感受到热情和温暖 Conrad Hilton’s Vision 康瑞德·希尔顿的愿景 Hilton’s Mission希尔顿的使命 成为卓越的全球化酒店集团公司 ——客户、团队成员和业主的首选 Hilton’s Values希尔顿的价值观 HOSPITALITY（热情好客） 我们以万分热情提供超凡出众的客户服务。 INTEGRITY（正直诚信） 我们的行为自始至终符合道德规范。 LEADERSHIP（领导团队） 我们是行业及所在社区的杰出领导者。 TEAMWORK（团队合作） 我们在任何工作中都会发挥团队合作精神。 OWNERSHIP（主人翁精神） 以认真负责的主人翁精神来指导自己的行为和决策。 NOW（即时行动） 我们在运营过程中始终意识到紧迫感和纪律性。 Hilton Global Structure 希尔顿全球酒店概览 North America and Canada Latin America and Caribbean Africa Europe Asia Pacific Middle East Up to date, it has more than 4,000 hotels around the world. 到目前为止，希尔顿在世界各地有超过4000家酒店。