礼宾部常用英语用语.doc

Concierge Useful WordsSentences Useful Words 礼宾部 Concierge 行李生 Bell man / Bell boy 门童 Doorman 行李 Luggage / Baggage 行李架 Luggage rack 行李存放处 Luggage Depository 行李车 Baggage trolley(小)/Cart (大) 司机 Driver 导游 Tour guide 电梯 Elevator 洗手间 Toilet 机场 Airport 火车站 Railway station 商场 Shopping center 超市 Super market 小费 Tip 雨伞 Umbrella 接机服务 Pick-up service 租车服务 Limousine service 行李寄存 Check baggage 叫早服务 Morning call 贵重物品 Valuables 易碎物品 Fragile objects 自助早餐 Buffet breakfast 往前直走 Straight on 五星级酒店Five-star hotel 前厅部 Front office department 总台 Reception / Front desk 总机 Operator /One Touch Service Center 商务中心 Business centre 票务 Ticket service 游泳池 Swimming pool ?西餐厅? Western restaurant/Fresh Café 中餐厅 Chinese restaurant 大堂吧 The Stream Lobby lounge?/?医务室 Clinic Room 瑜伽室Yoga Room桑拿 Sauna / 按摩 Massage / 美容厅 Beauty salon “融”水疗 Rong Spa 健身中心 Health Center 会议室Meeting room 宴会厅 Ballroom 经纬宴会厅 Jingwei Hall 停车场 Parking lot 总经理 General manager / 经理 Manager 值班经理 Duty Manager 大堂迎宾员 lobby hostess 主管Supervisor / 领班 Captain 楼层服务员Room attendant 总台接待 Receptionist?/Guest Service Representative ?维修人员 Repairman 换钱change money 明信片postcard 洗衣袋Laundry bag 小心轻放Handle with Care ?请勿倒立Keep Top Side Up Useful Sentences 1、Is this everything, sir? 这是全部东西吗,先生? 2、Heres the light switch. 这是电灯开关。 3、Heres the closet and theres the bathroom. 这儿是壁柜。这儿是洗澡间。 4、Its very kind of you to do so. 你这样做使我很感激。 5、And by the way, could I have a look at your room card? 顺便问一句,我可以看一下您的房卡吗? 6、How do you like this room? 您觉得这个房间怎么样? 7、Its also quite spacious. 房间也很宽敞。 8、Please sign your name here. 请您在这里签名。 9、By the way,Id like to tell you that the check-out time is 12∶00 noon,sir. 先生,顺便告诉您,结账后离开旅馆时间是12点。 10、Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr..Green? 格林先生,今天早晨您是否用过旅馆服务设施,或在旅馆餐厅用过早餐? 11、At what time would you like us to call you tomorrow morning? 您想让我们明天早上什么时候叫醒您? 12、That means

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