正式商业交流（1）–研讨会.docVIP

Lesson One Formal Verbal Communication in Business I 正式商业交流 （1）– 研讨会 Part I Objectives Procedures of Seminars Leading and Commonly Used Sentence Structures 研讨会各个程序及常用句型 Questioning Techniques 提问技巧 A Leader and A Good Listener, At the Same Time 做好的听众，做好的领导者 Giving Criticism 提出批评观点的技巧 Part II The How-Tos Leading Seminars/ Questioning Techniques General procedures of a seminar/lecture 1) Self-introduction 2) Introduction of Topic 3) Describing sequences and timing 4) Highlighting information 5) Involving the audience 6) Giving instructions 7) Checking understanding 8) Asking questions 9) Clarifying questions 10) Evading questions 11) Inviting comments 12) Interrupting 13) Transitions 14) Reformulations 15) Closing Language Reference Self-introduction 自我介绍 Good morning, I’m and I’ve been invited to give this talk/ presentation / lecture because I have done research in / I have a special interest in / my experience is in Introduction of Topic 话题介绍 In my presentation/talk/lecture today I shall be dealing with The subject of my today is What I’d like to do today is introduce/suggest/ analyse/ describe / explain My topic/subject today is I shall be dealing with 2/3/4…. main areas/topics/subjects today Describing Sequences and Timing 程序介绍与时间安排 First I want to /spend a few minutes outlining /remind you of the background to/summarize the /explain/ present Next I shall/after that I will take the opportunity of describing/ Then we’ll look at Finally I want to Highlighting Information 重点介绍 (Rhetorical questions) So, what does that mean?/How can we interpret this?/What’s the explanation for this?/What are the implications of these findings? (Change of focus) What that tells us is/What I’m suggesting is/What is clear is that (Introducing auxiliary verb) So clearly we do need to--/Obviously they did understand that/ Of course you do wan to know why Involving the Audience 听者的参与 Let’s have a show of hands, how many of you agree with I’m sure we all know what it’s like to Let me a