权力情境与权力结构对企业决策之影响—不同方法之实证-中山管理评论.PDFVIP

ISSN 1023-2842 中山管理評論 2004 年三月號 第十二卷第一期 pp.9-35 權力情境與權力結構對企業決 策之影響—不同方法之實證 The Influence of Power Situation and Power Structure on Decision Making in Organizations— A Multi-method Approach 吳志正 Jyh-Jeng Wu 靜宜大學企業管理學系副教授 摘 要 本研究主要探討決策過程中，權力情境與權力結構對決策之影響。分別以 實驗設計及問卷調查加以探討，嘗試得到更佳的信度與效度。經由實驗設計之 結果，本研究初步驗證「權力結構」對於部門目標達成有顯著之影響，值得進 一步探討，在權力部份，高權力者有較高之績效滿意度；但在本位主義方面， 本位主義高者，在績效滿意度較低，而本位主義低者較易滿足；在談判方面， 正向談判者滿意度較高，而負向談判者滿意度較低。 接著經由大樣本問卷調查，本研究探討整體架構之運作模式，基於「社會 系統」概念加以延伸，探討決策過程中權力結構之影響，結果支持「開放社會 系統」概念，驗證本研究所提出各項命題，顯示主要命題大多支持。最後本研 究以線性結構方程式(LISREL) ，驗證整體架構之效度，並探討整體變數間互 動，結果顯示整體架構模式良好。 關鍵詞：決策、權力、本位主義、談判、部門互動 ～9～ 權力情境與權力結構對企業決策之影 —不同方法之實證 Abstract The main focus of this study is to investigate the influence of power conditions and power structure on inter-departmental decision making in an organization. We adopted both experimental design and questionnaire survey to achieve higher credibility and validity. The results of our experimental design showed that power structure has significantly influences on strategic performance. Specifically, The more power the department owned, the better the performance satisfaction it revealed. The more turf oriented the department is, the lower the performance satisfaction it revealed. Finally, the higher positive negotiation pattern the department adopted, the better the performance satisfaction resulted. The results of the questionnaire survey have shown that the concept of social open system was supported. Based on the interdependence of resources among functional departments,