民航客舱服务实用英语 Unit 5.pptVIP

民航客舱服务实用英语 Unit 5 Before Take-off 2 By Rui Zhou Warm-up 1、How many kinds of hand luggage/ baggage may be grouped by air? 2、Is there any limit to the baggage the passengers carry? Key words and expressions hang luggage 随身携带的行李 overhead locker 头顶上方的行李架 identification 身份证明 Civil Aviation Administration of China(CAAC) 中国民航总局 seat cushion 坐垫 travelling document 旅行证件 valuables 贵重物品 baggage arrangement 排放行李 safety briefing 安全指导 flotation device 漂浮装置 Key words and expressions Excuse me, can you help me to stow my hand luggage? May I help you check it up? I do apologize that there is no space in the overhead locker above your seat. May I suggest you stow it under the seat in front of you? Its thoughtful of you to do so. For your safety, would you mind putting it into the overhead compartment? I cannot reach up there. Could you please check if you have any valuables or documents in your pockets? It is blocking the aisle. That had me worried for a while. Thank you for your concern. Sentence Patterns 句型 Excuse me, Sir. Madam, Im sorry to disturb you. Sir, Im sorry to interrupt you. Look over here! Look out! Attention, please. I appreciate... 3 4 5 6 1 2 Dialogues A passenger puts her baggage on an emergency exit. A cabin attendant is helping to hang up a passengers jacket. A passenger puts his hand luggage in the aisle. A passenger cannot find his briefcase. A passengers baggage is too big to go into the compartment. There is no space in the compartment for a passengers bag. Exercises If the baggage is too big to go into the overhead compartment, how to help the passenger? If there is no room for the baggagew, how to help the passenger? If the baggage is blocking the exit aisle, how to explain to the passenger? If a passenger doesnt know how to deal woth her clothes, how to help her? Announcements 排放行李 女士们、先生们： 欢迎乘坐___航空班机。请您确定您随身携带的行李已经放置在头顶上方的行李架内，小件物品可以放置在您前方的座椅底下。请保持过道通畅，方便其他乘客经过。 谢谢！ Baggage Arrangement Ladies and Gentlemen, Welocme aboard ___. Please m