香格里拉餐饮(宴会部)标准工作程序.pdf

管理资源吧（ ），海量管理资源免费下载！ DEPARTMENT: Banquet JOB TITLE: Service Associate TASK NO: SOP BQT 001 TASK: Ready to be on duty EQUIPMENT REQUIRED: Keys, checklist WHAT TO DO HOW TO DO IT WHY Ready to be on duty. - Staff must be on time to come to - Hotel’s standard. work with smile, clean uniform and well groomed. PREPARED BY: APPROVED BY: DESIGNATION SIGNATURE/DATE DESIGNATION SIGNATURE/DATE Service Manager General Manager 管理资源吧·管理人自己的下载网站 管理资源吧（ ），海量管理资源免费下载！ DEPARTMENT: Banquet JOB TITLE: Team Leader TASK NO: SOP BQT 002 TASK: How to open a function room EQUIPMENT REQUIRED: Function room key, opening checking list WHAT TO DO HOW TO DO IT WHY All must be ready for service 30 - Check the setup of the tabletop and - Get it right the first time and minutes prior to the functions readiness of the utensils in the every single time will help start. Service Station. to make our guest function enjoyable, this will please them. - Ensure that all of the preparation is done in time. - To delight our customers by being helpful is a sign of