建行卡关联门诊预约挂号软件分析与实现-软件工程专业论文.docxVIP

中文摘 中文摘要 万方数据 万方数据 挂号排队时间长、缴费排队时间长、就诊等候时间长、就诊时间短的“三长 一短”的看病难是社会公认的问题。如何将“三长”缩短是解决患者看病难的首 要问题。2013 年 8 月天津市第一中心医院与建设银行天津分行（以下简称建行） 联名推出“健康龙卡”，并在此基础上合作开发了门诊“一卡通”银医结算系统， 该系统实现了患者自助挂号、自助缴费，诊间支付医疗费用等功能。系统上线投 产后有效地缩短了患者挂号、缴费的排队等待时间，起到了改善就医环境，缓解 医患矛盾，减少医院财务现金流，降低财务压力的作用。但该系统现有功能并未 涉及“三长”中的就诊等候时间长问题。为进一步有效分流患者，错峰诊疗，减 少门诊患者等候时间，天津市第一中心医院在此系统上增加门诊预约挂号功能， 从而将“三长”问题全部解决。 门诊预约挂号是对原有当场挂号、及时就诊的传统就医模式的完善和补充， 可以大大地方便患者就诊。与建行合作，借助建行的网络、网点及建行电子渠道 开展就医预约，把医院门诊挂号扩展为多渠道、多时段预约挂号，使门诊挂号模 式发生本质性变化。另外，使用建行卡预约不仅可以保证实名就医而且实时扣除 门诊挂号费，有效地减少了门诊预约患者爽约现象的发生。 文章详尽介绍了一中心医院与建行合作开发的门诊“一卡通”银医结算系统 以及在此基础上建立起的多渠道实名预约、预约当时收取挂号费用、现场预约报 道医保实时结算，间断留取预约号等系列预约挂号模式。 关键词：建行卡，门诊预约挂号，软件，分析与实现 II ABSTRAC ABSTRACT Difficulty getting medical service is serious problem recognized, “three long and one short” such as registered long queuing time, rayment long queuing time ，diagnosis long waiting time，the visiting time is short. So shorten “three long” is the first question to solve the problem of difficulty getting medical service. In August 2013, Tianjin first Center Hospital cooperated with The Construction Bank branch of Tianjin（hereinafter referred to as CCB） and jointly launched “the healthy dragon card,and on the basis of cooperation in the development of outpatient cardsilver bank medical system. The system realizes the self- help registration-payment system for outpatient service, the clinic pay medical expenses functions. The on- line system can effectively shorten the waiting time of patients with the registration-payment, to improve the medical environment, ease the contradiction between doctors and patients, reduce the hospital financial pressure. But the existing functions of the system didt nvolve“three long” in the problem of diagnosis long waiting time. In order to further effectively shunt patients, stagger the diagnosis and treatment,reduce waiting time,Tianjin First Center Hospital plans to use outpatient appointment registration function with the bank card, the “three long