获取竞争优势的人力资源管理.pdf

获取竞争优势的人力资源管理 Human Resource Management Gaining A Competitive Advantage 1人力资源管理导论 Introduction to Human Resource Management 本章问题： 什么是人力资源管理以及它在企业管理中的作用？ Explain what human resource management is and the role it plays in the management process? 传统的人事管理如何发展到现代人力资源管理？ Compare the traditional personnel management and the modern human resource management. 人力资源管理如何赢得竞争优势？ How to gain the competitive advantage through HRM? 1.1 人是企业最宝贵的资源 Human Being Is the Most Important Resource in the World 企业的资源包括： 人 软，活，感性，能动 财，物，时间， 硬，死，理性，被动 技术，信息 1.2 Definition 人力资源：企业内外具有劳动能力人的总和。 Human resources the summation of manpower, including internal and external labor forces of the company.  人力资源管理是指影响企业员工态度，行为 和工作绩效的各种政策，实践和制度。 Human resource management The policies, practices and systems one needs to impact the aspects of employees, including their manners, behaviors and performances. 2 The Trend of HR Management 2.1 The early years 经验管理阶段(industrial revolution) The advent of machine power, mass production, and efficient transportation needs a formal theory to guide managers to running their organizations. 2.2 classical management古典管理理论（1900s）  Fayol Functions theory including planning, organizing, commanding, coordinating, controlling.  Weber Bureaucracy a form of organization marked by division of labor, hierarchy and regulations, and impersonal relationships  Talor Principles of scientific management. Four principles of management: development a science for ea