人力资源总监胜任素质模型-领导者.ppt

* * Move now to Leadership and Decision Making page 19 in manual` Leaders must understand the advantages and disadvantages of each type of decision making GO through each Another way top look at this is a Decision Making Continuum (next slide) * HR Leadership requires the primary competency of Understands and values diversity but what is diversity? Often confused with EEO and AA EEO protects individuals rights and ensures fairness in employment processes and decisions-and is essentially neutral unless laws are violated. AA designed to promote a more representative workforce and to remedy the effects of past acts of discrimination-requires a positive action Both are imposed from the outside the organization Diversity comes from within the organization and describes the full range of employee characteristics present in our population and workforce-it is an inclusive program including all employees and all HR programs related to organizational effectiveness Comes about due to an internal demand from management for enhanced productivity and comprises an effort to describe and understand the range of attributes that members of diverse cultures bring to the organization Small Group Exercise Page 26 and 27 Time 20 minutes then debrief * In the Change Agent Module you covered negotiation, mediation, and win-win goals. Those things are also important to the HR Leader however, we are not going to revisit that material. Would like to stress the component of Interest Based Negotiating (win-win) which are: Separate the people from the problem Focus on interests NOT positions Invent options for mutual gains Insist on objective criteria Conflict Resolution is a major challenge to the HR Leader, it is therefore important that you know your own approach/reaction to conflict resolution in order to be prepared to be successful-we are going to spend some time with exploring that topic now Go TO Black and use notes on next slide * 9 Show Video “Leadership in the 21st Century) 15 mi