02 reception and check-in酒店登记英语.pptVIP

Unit Two Reception and Check in Reception and Check in Word Reference: farewell n. 辞别，再见 harbor n. 海港，码头 crucial a. 至关紧要的 retort v. 反驳 inquiry n. 质询，调查 communicate v. 通话，交流 multiple a. 多样的 n. 倍数 standpoint n. 立场，观点 compensation n. 补偿，赔偿 casually ad. 随便地，偶然地 Generally speaking, reception service covers four kinds of services. Firstly, welcome and farewell service. It may extend to airport, harbor or station to receive guests. To do this, the staff member in charge shall check information about guests in