优质护理服务PPT15025.pptVIP

特色护理服务 20F 耳鼻咽喉科 口腔科 服务宗旨 主题：“夯实基础护理，提供满意服务” 科室满意 . 患者满意 . 护士满意 医院满意 . 实施目标 三主动 四亮点 五个一 七个声 “三主动” 主动帮助 主动接待 主动观察 “四亮点” 多为病人解决实际问题 多巡视、多观察、多关心、多照顾 主动做好健康教育、主动征求患者意见 多指导、多宣教、多沟通、多解释病人疑问 提供病人便捷的服务 满足病人的基本需求 提高护士服务品质，提高护理质量 开展温馨服务活动，创建护理服务特色 让病人满意一点 让病人方便一点 为病人多讲一点 为病人多做一点 内涵 入院服务“五个一”，贴近患者，温暖亲属 . 一张真诚的笑脸 一声亲切的问候 一张整洁的床铺 一次详细的入院介绍 一个温馨的就医环境 “七个声” 从细微处入手 从点滴处做起 . 病人入院有迎声 治疗操作有称呼声 操作失败有歉声 与病人合作有谢声 遇到病人有询问声 接听电话有问候声 病人出院有送声 INSERT THE TITLE OF YOUR PRESENTATION HERE FREE PPT TEMPLATES ALLPPT.com _ Free PowerPoint Templates, Diagrams and Charts Free PPT Templates - Widescreen(16:9) This PowerPoint Template has clean and neutral design that can be adapted to any content and meets various market segments. With this many slides you are able to make a complete PowerPoint Presentation that best suit your needs. This PowerPoint Template has clean and neutral design that can be adapted to any content and meets various market segments. With this many slides you are able to make a complete PowerPoint Presentation that best suit your needs. This PowerPoint Template has clean and neutral design that can be adapted to any content and meets various market segments. With this many slides you are able to make a complete PowerPoint Presentation that best suit your needs. Click to add title Click to add title Free PPT Templates - Widescreen(16:9) This PowerPoint Template has clean and neutral design that can be adapted to any content and meets various market segments. With this many slides you are able to make a complete PowerPoint Presentation that best suit your needs. This PowerPoint Template has clean and neutral design that can be adapted to any content and meets various market segments. With this many slides you are able to make a complete PowerPoint Presentation that best suit your needs. This PowerPoint Template has clean and neutral design that can be adapted to any content and meets various market segments. With this many slides you are able to make a complete PowerPo