上海某国际联号培训资料-贵宾接待（中英文）资料.docVIP

精品资料网（） 25万份精华管理资料，2万多集管理视频讲座 精品资料网（） 专业提供企管培训资料 上海某国际联号培训资料-贵宾接待 Task： VIP Guest Handling 任务: 贵宾接待 Code 序号： OH-SM-RM-D103 Objectives: At the end of this session, each trainee will be able to provide guideline and empower sales associate to extend VIP set up at customer contact point under necessary circumstances. 目的: 课程结束后，每个学员将能够提高指导方针和授权每一个销售员工在必要的时候向客人提供VIP 客人接待标准。 Standard：All sales associates are empowered to extend VIP set up to qualified VIP guest. VIP set up can be offered on VIP set up categories. Special requests will be approved by GM or Hotel Manager. Before the VIP guest