A省移动通信公司人力资源管理及绩效评估研究.doc

PAGE PAGE 111 A省移动通信有限责任公司人力资源绩效考评研究 摘要 本文在结合作者实践工作经历的基础上，通过对当前环境下移动通信事业发展现状的详细分析，提出人力资源管理的革新和改进，尤其是人力资源绩效考评问题的深入研究、探讨及其应用，是A省移动通信有限责任公司在激烈的市场竞争中生存、发展乃至壮大的关键问题之一。 本文通过对现有主要的人力资源绩效考评方法比较、研究，运用理论研究和比较研究的方法，针对A省移动通信有限责任公司的人力资源绩效考评问题解决的难点，提出了应用平衡记分卡的方法建立A省移动通信有限责任公司人力资源绩效考评模型的方案，并给出了建立模型的具体步骤和主题思想；通过应用概念模型、数学模型以及案例研究等多种方法，本文详细给出了A省移动通信有限责任公司人力资源绩效考评模型的建立、应用和比较的过程，并对模型的现实性和有效性进行了具体的论述；在具体阐述应用平衡记分卡的方法建立A省移动通信有限责任公司人力资源绩效考评模型的基础上，本文对建立有效的人力资源绩效考评系统提出了自己的建议和看法；在总结文章研究内容和具体研究成果的基础上给出了本文的研究结论。 关键词：人力资源、绩效考评、移动通信 Abstract This paper, on the basis of its author’s actual experience, according to these analysis on the environment of mobile communication nowadays, which its author has been studying in detail, suggests that performance assessment are the key matter on human resource management, in the reformation and betterment on the human resource management, for that A mobile communication co. ltd. would been surviving, developing and even growing increasingly in the intense competition all around of the world. By applying theory model, maths model and cases research so on, on the basis of comparing with those popular approaches about performance assessment on human resource, according to these key matters of performance assessment on human resource in the A mobile communication co. lt., this paper proposes that the balanced scorecard is the most proper approach to solving these matters of performance assessment in the A mobile communication co. ltd., and puts the main idea and process of balanced scorecard forward. By applying theory model, maths model and cases research so on, in the course of creating, applying and comparing on the performance assessment model of the A mobile communication co. ltd., this paper gives these suggestions about the validity and practicability of the model in details. On the basis of proposing the performance assessment model of the A mobile communication co. ltd. by balanced scorecard, this paper’s author gives his own suggestions and ideas