餐饮服务英语.docVIP

Module One Making a Reservation (预定座位) Section A: Words of Food and Drinks Main words Optional words - apple 苹果　 - pear 梨 - orange 橙 - peach 桃子 - strawberry 草莓 - grape 葡萄 - banana 香蕉 - watermelon 西瓜 - pineapple 菠萝 - Elizabeth muskmelon?伊丽莎白瓜? - durian 榴莲 - mango 芒果 - apricot 杏 - plum 梅子 - cantaloupe 哈蜜瓜 - lychee 荔枝 - lemon 柠檬 - cherry 樱桃 - grapefruit 西柚 - longan 龙眼 - nectarine 油桃 -kiwi 猕猴桃 ??? Drills：　　　 ?????? --What fruit do you have? --We have apples. We have apples and pears. We have apples, pears and lemons… Section B: Everyday Conversation (W=Waiter/Waitress; C=Caller) W: Hello. This is Chinese Restaurant. May I help you? C: Yes. I’d like to reserve a table for tonight, please. W: Certainly, sir. For how many people, please? C: Six. W: At what time can we expect you? C: Oh, at 7:00 tonight. W: OK. A table for six at 7 tonight. May I have your name and telephone number, please? C: Sure. It’s Jackie Chan and my number is 5858598. W: I’ve got it. Thank you. C: OK. See you tonight. W: See you tonight. Module Two Welcome (迎宾) Section A: Useful expressions 1.????? Good morning/afternoon/evening, sir/madam! 2.????? Welcome to our restaurant! 3.????? Do you have a reservation? 4.????? This way, please. /Follow me, please. 5.????? Here we are. 6.????? Be seated, please. 7.????? I’m afraid that table is reserved. 8.????? Would you mind sharing a table? Section B: Practical dialogues (HW=Head Waiter/Waitress; G=Guest) Dialogue 1 (招呼客人入座) HW: Good afternoon, sir. Welcome to Chinese Restaurant. G: Thanks. HW: Do you have a reservation? G: No. HW: Well, how many persons (are there) in your party, please? G: Table for four, please. HW: Where would you prefer to sit? G: Well, by the window, please. HW: OK. I’ll show you to your table. This way, please. (领到某个桌子前) Is this fine? G: OK. That’ll be fine. HW: Please take a seat, sir. G: Thanks. HW: A waiter/waitress will come to take your order. Just a mom