职场商务英语口语会话：必备电话英语口语表达-via安格英语.docxVIP

英语口语如何提高，语言环境很重要英语口语训练营免费体验：/web/recent_curriculum职场商务英语口语会话：前台必备电话英语口语表达电话沟通是生活中一种很常见的沟通方式，通过电话的方式来解决问题，最快捷、最有效率。而前台的上班族更是每天都要接很多电话，如果要用英语沟通，你是否还能够像说中文一样流畅地表达自己呢？在本文中，安格商务英语老师会讲述在工作中（尤其是前台）我们经常会用上的电话英语口语，赶快学习起来吧！ 文章将从初级表达、中级表达和高级表达三种方式呈现，所以在学习之前先来做个免费的英语水平测试/web/test_page?fromid=9/web/test_page?fromid=9，看看你适合从哪一个阶段开始学习吧！初级表达方式：1. Hello, thank you for calling Bradford and Sons.您好，感谢您致电布拉德福家庭公司。2. This is Tracy speaking, how may I help you?我是特蕾西，有什么需要我帮忙的吗？3. May I tell her who is calling?能告诉我您的名字吗？4. Can you please hold for a moment?请您先等一会儿好吗？5. I’ll check to see if she is available.我去看看她是否在办公室。6. Would you like to leave a message for her?您愿意给她留个口信吗？7. How may I direct your call?您要转接哪里？8. I’d like to speak to someone about reservations.我想找负责预定房间的主管。9. I can help you with that.我就能帮您的忙。10. When do you expect him back in?你估计他什么时候能回来？11. Could you please spell your last name for me?请拼一下您的姓，好吗？中级表达方式：1. I would like to speak to your director of human resources, Ms. Jenkins, please.我想找你们的人力资源部主任詹金思小姐通话。2. Just a moment, I’ll check to see if she is at her desk.稍等，我去看看她在不在办公室。3. This is Bill Burton from Milford Insurance, I’m calling in regards to our meeting next Tuesday.我是米尔福德保险公司的比尔·伯顿，我想问一下有关下周二我们见面的事。4. Yes, please have her return my call when she returns to the office.好的，请她回办公室后给我来电话。5. I’m sorry, I didn’t quite catch that, could you please repeat the number?对不起，我没跟上，您能再重复一下电话号码吗？6. Yes, and I represent Milford Insurance.是的，我是米尔福德保险公司的。7. Can I take your name and number and have him get back to you?您能把名字和电话留下吗？我让他给您回电话。8. I’ll have Tony call you first thing tomorrow morning.我让托尼明早一上班就给您回电话。高级表达方式1. It’s best if she can get in touch with me before 3 pm today; she can reach me at my office number, 635-8799.如果她今天下午3点以前能与我联系的话就再好不过了。打办公室电话635-8799就可找到我。2. I’m sorry, Mr. Burton, just to confirm, your name is spelled B-U-R-T-O-N, is that correct?伯顿先生，不好意思。我想确认一下您的名字是B-U-R-T-O-N吗？3. I will make sure Ms. Jenkins receives your message and returns your call before 3 pm this aft