银行柜面英语对话.docVIP

... ... 一、情景： 顾客银行取 10000 元人民币,银行职员请他出示有关身份证明和填写取款单 ,并输 入帐户密码 .顾客起初输错了密码 ,但后来想起来了 .银行职员询问顾客需要什么 面值的货币 .顾客告知职员他要 5000 元百元面值的钞票 ,3000 元五十面值的钞票 , 其余的要小面值的钞票 A:Hello,what can I do for you? B:I ’d like to withdraw 10000 RMB ,here is the withdrawal slip. A:Ok,please enter your code number. B:Ok. A:Sorry,the code number is wrong. B:Oh,I ’m sorry. Let me see,maybe I can give you another number. A:It ’s correct now.By the way, how do you want your money? B:Please give me 5000 RMB in one-hunder nots and 3000 RM B in fifty nots and the other in small nots. A:No problem.Here you are. B:Thank you. 二、Cue Card B (for Student B) Situation : You are the bank clerk and is receiving your customer You are going to : Introduce the current accounts and fixed accounts for individuals ; Give some advice to your customer ; Ask the customer to fill in the application form and show his/her ID card. 提示卡 B（给同学 B） 情景：你是银行职员，正在接待一位顾客。 你要给顾客介绍个人活期存款和定期存款， 并且给她提供建议。 然后请顾客填写 申请表并向他出示他的账号。 这个翻译是对的，但是最后一句，不是 “并向他出示他的账号 ”而是要求客人出示 他/她自己的身份证。（ ID 卡，也可以是身份证明文件） 三、Cue Card B(for student B) Situation :After tourism ,you come to the bank to exchange the money You are going to : Express your purpose and ask the current exchange rate ; Fill in the exchange memo ; Check the money and keep the exchange memo A：Good morning ，sir，Can i help you ？ B：I want to exchange the money.How about the current exchange rate ? A:OK,sir.the current exchange rate is ...................and you need to fill in the exchange memo if you want to exchange money,here you are. B:Ok.thank you. 1． 问答 DIALOGUE Clerk: Hello, what can I do for you? （Yes?） 职员：您好，请问您要办理什么业务？ Customer: Please tell me my balance. 顾客：请帮我查询一下帐户余额。职员：您讲慢些好吗？ Clerk: please speak slowly. Clerk: Please write it down on the paper. 职员：您用纸写下来好吗？ Clerk: Yes, sir （miss）,wait a moment please. 职员：好的，先生（小姐），请稍等。 Clerk: Your balance at the bank is RMB 5,000. 职员：您在本行的帐户余额是人民币 5000 元。 Customer: My magcard does not work, please take a look. 顾客：我的银行磁卡出现故障了，能帮我看一下吗？ Clerk: No probl