西南科技大学公共人力资源管理课件第六章 培训.pptVIP

Chapter 6 Employee Training Employee Training Orientation principles of learning training evaluation orientation kit Define orientation. Describe an orientation kit Define training . Describe needs assessment. Outline three categories of training objectives. Outline the seven principles of learning. List the four areas of training evaluation. 1、 Needs Assessment 2、Establishing Training Objectives 3、Methods of Training 4、 Evaluating Training Orientation is the introduction of new employees to the organization, work unit, and job. Organizational orientation Departmental and job orientation Orientation kit Orientation Length and Timing Follow-up and Evaluation Figure 9.1 Possible Topics for Organizational Orientation Program Figure 9.2 Possible Topics for Departmental and Job Orientation Program Training is a learning process that involves the acquisition of skills, concepts, rules, or attitudes to enhance employee performance. 1、 Needs Assessment Needs assessment is a systematic analysis of the specific training activities the organization requires to achieve its objectives. Five methods: (1) Interviews What problems is the employee having in his or her job? What additional skills and /or knowledge does the employee need to better perform the job? What training does employee believe is needed? (2) surveys/questionnaires (3) observations (4) focus groups (5) document examination 2、Establishing Training Objectives (1) Instructional objectives. What principles, facts, and concepts are to be learned in the training program? Who is to be taught? When are they to be taught? (2) Organizational and departmental objectives. ? What impact will the training have on organizational and departmental outcomes such as absenteeism, turnover, reduced costs, and improved productivity? (3) Individual performance and growth objectives. ? What impact will the training have on the behavioral and attitudinal outcomes of the individual train