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* * * * * * ? 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. * A Management Pack provides a definition of server health. Variations from this definition are indicators of conditions that need intervention to avoid a potential outage or to recover from an incident. This is a different approach than has been taken my management tools in the past which tend to provide a plethora of scripts from which the user can choose to employ, leaving the user unclear which are really “important” to deploy. A management pack is designed with this question already answered -- this hard investigative work has been done for you by the people who develop the application itself. Management Pack do this using a variety of elements. The most fundamental is that of Rules which are MOM’s basic unit of instruction. Rules can be as simple as detecting the occurrence or absence of a given event, whether a performance count has exceeded a threshold, or as complex as running a series of scripts to perform synthetic transactions to verify server response times and availabilities. These rules create Alerts which is how MOM will call attention to detected conditions that require intervention on the part of the administrator to prevent potential outages or quickly address issues affecting server performance or availability. The alerts are prioritized to assist operators getting attention for issues in order of the criticality of the problem. These alerts contain rich Knowledge to direct how administrators can quickly address the detected problems. This is a huge aspect of Management Packs. While it is great to detect conditions and alert administrators of problems, knowledge takes this to the next level by empowering front line and lower level operators or administrators address more issues quickly without having to resort to costly escalation to the next level of
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