组织文化的管理-国立高雄科技大学第一校区.pptVIP

組織學習的層次 適應的與非適應的組織文化 學習型文化 不同社會環境下的組織文化 社會文化與組織文化 William G. Ouchi的研究 Z理論 Ａ理論、Ｊ理論與Z理論的管理實務 A理論、J理論與Z理論的管理實務 企業倫理與社會責任 企業倫理的內涵及重要性 倫理 (ethics) 倫理與法律 法律規範與倫理規範的範圍 企業倫理 (business ethics) 倫理的兩難 (ethical dilemmas) 企業倫理與社會責任 企業倫理的來源 構成企業倫理的要素 社會倫理 (social ethics) 個人倫理 (individual ethics) 專業倫理 (professional ethics) 構成企業倫理的要素 企業倫理與社會責任 面對社會責任 企業社會責任 (corporate social responsibility, CSR) 面對社會責任時的態度 阻礙者取向 防衛者取向 適應者取向 主動者取向 組織面對社會責任時的態度 Approaches to Social Responsibility Obstructionist approach: the low end of the organization’s commitment to social responsibility Managers choose to behave unethically and illegally Defensive approach: a minimal commitment to ethical behavior Managers attempt to stay within the law but do not attempt social responsibility beyond what is required by law Approaches to Social Responsibility (cont.) Accommodative approach: the acknowledgment of the need to support social responsibility Managers want to make the right choices when called on to do so Proactive approach: actively embrace the need to behave in socially responsible ways Managers go out of their way to learn about the needs of different stakeholder groups Willing to utilize organizational resources to promote the interests not only of stockholders, but of other stakeholders Approaches to Social Responsibility 企業倫理與社會責任 組織的倫理機制 組織結構 (organizational structure) 告密機制 (disclosure mechanisms) 揭弊者 (whistle-blower) 行為守則 (code of conducts) 訓練方案 (training programs) 高階領導者的倫理價值觀 價值基礎的領導 (value-based leadership) Why Be Socially Responsible? Workers and society benefit directly because organizations bear some of the costs of helping workers Quality of life as a whole would be higher as a climate of caring is encouraged It is the right thing to do Companies that act responsibly toward their stakeholders benefit from increasing business and see their profits rise Why Be Socially Responsible? (cont.) Whistle-blower: a person who reports illegal or unethical behavior Takes a stand against unscru