信息系统的管理项目管理.ppt

Preparing For a Career as a Systems Analyst Interpersonal Communications Skills（人际交流能力） The systems analyst must be able to communicate effectively, both orally and in writing. The systems analyst should have a good command of the English language. Almost without exception, communications skills, not technical skills, prove to be the single biggest factor in career success or failure. Preparing For a Career as a Systems Analyst Interpersonal Communications Skills（人际交流能力） Business speaking Business writing Interviewing Listening Persuasion Technical discuss Technical writing 巴别塔可能是第一个工程上的失败，但它不是最后一个。交流和交流的结果—组织，是成功的关键。 （Brooks） Preparing For a Career as a Systems Analyst Interpersonal Relations Skills（人际关系能力） Systems work is people-oriented and systems analysts must be extroverted（外向） or people-oriented. Interpersonal skills help systems analysts work effectively with people. Interpersonal skills are also important because of the political nature of the systems analysts job. The systems analysts first responsibility is to the business, its management, and its workers. The systems analyst must mediate problems between team problems and achieve benefits for the business as a whole. Preparing For a Career as a Systems Analyst Interpersonal Relations Skills Systems analysts work in teams composed of IS professionals, end-users, and management. Being able to cooperate, to comprise, and to function as part of a team, is critical for success in most projects. Because development teams include people with dramatically different levels of education and experience, group dynamics is an important skill to develop. Preparing For a Career as a Systems Analyst Flexibility and Adaptability（灵活性和适应性） No two systems development projects encountered by a systems analyst are identical. There is no single, magical approach or solution applicable to systems development. Successful systems analysts learn to be flexible and adapt to special challenges or situations presented by spe