基于情商视角的导游培训研究-课程与教学论·旅游教育专业论文.docxVIP

AbstractContent：Tour．guides，who Abstract Content：Tour．guides，who provide the most basic services for tourists，take an important role in tourism activities and business．In order to make tour-guides give full play to their profcssional skills．improve tourists’satisfactory,create a better economic and social benefits，we are supposed to train the tour-guides scientifically and effectively．Despite of various guide training，it’S still hard to meet the needs of the society and the self-development of tour．guides． We Can say that tour．guides．the cultural messengers between home and abroad associations