供应链管理培训汇总篇英文版2.pptVIP

Supply Chain Management Elements and Key Decisions Types of Business Process Links Underlying Process Vision Fundamental Management Components Customer Relationship Management Customer service teams develop and implement customer partnering programs. Product/service agreements are established. New customer interfaces lead to improved communication and better predictions of customer demand and improve the way customers are serviced. Teams identify and eliminate sources of production variability. Key performance evaluation criteria (both level of service and customer profitability) are used to