标准化作业管理.ppt

Q A * Page 1 of 43 Maturity Level 1: Initial Features: “Fire Fighting is the way of Life” Success depends upon individual heroics Few stable processes exist or used The introduction of new technology is risky Data collection and analysis are ad-hoc Steps to go to next level: An organization must focus on the fundamentals Establish basic project management concepts, training and simple processes Maturity Level 2: Repeatable Features: Success depends on management system support Documented processes at project level Technology supports established stable practices Planning and management data is used by individual projects Steps to go to next level: Formalize and document the PM processes Customize training according to the roles Work toward integrated management processes Maturity Level 3: Defined Features: Project groups work together Training is planned and provided according to the roles Integrated management and engineering processes are used across the organization New technologies are evaluated on a qualitative basis Data is systematically shared across projects Steps to go to next level: Establish standardized data definition and collection processes across the organization Encourage team work within and across the projects Collect project planning and management data across the organization Maturity Level 4: Managed Features: A strong sense of teamwork exists within each project Processes are quantitatively understood and stabilized New technologies are evaluated on the quantitative basis Data definition and collection are standardized across the organization Steps to go to next level: Establish process improvement teams Perform trend analysis on data gathered Maturity Level 5: Optimized Features: A strong sense of teamwork exists across the organization Processes are continuously and systematically improved New technologies are proactively pursued and deployed Data is used to evaluate and select process improvements Steps to go to next level: Keep up th