微软技术与客户成功的桥梁.pptVIP

微软技术与客户成功的桥梁 微软顾问咨询部（MCS） 何江 顾问经理 议题 MCS现状 MCS的使命 顾问的价值 职业发展 微软企业服务架构 QA MCS现状 MCS建立于 1990年7月 北京MCS 建立于 1995年7月 全球人员已过 2000人 与产品组保持密切联系 以客户的业务成功为目的 MCS现状 – 微软中国 微软中国人数最多的部门 MCS的使命 帮助企业用户和合作伙伴有效地使用与拓展微软的核心技术 MCS的价值 MCS的价值 对顾问的要求 顾问职业发展 Microsoft Enterprise Services MSF主要内容 IT Strategy Enterprise Architecture Successful IT Solutions Software Development Designing for Operations Component and Services Design Infrastructure Construction 微软项目管理过程 微软项目团队建设 微软风险管理 MOF Process Model MOF Service Management Functions QA * * 为微软的客户提供有价值的解决方案 52 北京 30 广州 11 上海 11 行业发展 技术实现 设计规划 技术策略 项 目 管 理 成功 经验 热情 团队精神 能力 乐趣 领导能力 技术顾问 技术策略顾问 行业专家 软件架构顾问 技术专家 项目经理 职业项目经理 Business Technology Ongoing Project Business/IT Plans Aligned Service Delivered Release Ready Organization Ready Planning Preparing Building and Deploying Operating Planning Services Rapid Economic Justification Application/Technology Review Enterprise Architecture Readiness Tools and Assets I E N V S O G I N N I P L A N I G N N D E V L O P I G E N S T A B I L Z N G I I Vision Approved Project Plan Approved Scope Complete Release Program Management Development Testing Release Management User Experience Product Management Team of Peers Implementation Review Release Readiness Review SLA Review Operations Review Changing Operating Supporting Optimizing Implementation Review Release Readiness Review SLA Review Operations Review Changing Operating Supporting Optimizing Service Level Management Capacity Management Availability Management Financial Management Workforce Management Service Continuity Mgt Change Management Configuration Management Release Management Security Administration System Administration Network Administration Service Monitoring Control Directory Services Admin Storage Management Job Scheduling Print/Output Management Service Desk Incident Management Problem Management Failover and Recovery * * *