酒店人性化管理知识.docVIP

PAGE PAGE 1 浅谈旅游酒店人力资源的“人性化”管理 目 录: 人力资源的人性化管理的概念及内容··················1 人性化管理在中国的现况与发展······················2 酒店人性化管理:从尊重员工·························3 酒店人性化的六要求································4 管理者应有亲和力··················· 界定好严格与善待的尺度·················· 放权······························· 透明激励机制························· 给员工更多活动空间······················· 和员工交朋友 ································· 企业文化在人性化管理中的作用··················· 人性化管理中的人才管理····················· 参考文献····························· Discusses the traveling hotel human resources shallowly “user-friendly” the management Item Record： Human resources user-friendly management concept and content····1 User-friendly management in Chinas present situation and development················································2 Hotel user-friendly management: From respects the staff·········3 Hotel user-friendly six requests····························4 The superintendent should have the affinity·····················4 Limits well strictly with the criterion which kindly treats············5 Releasing authority······································5 Transparent incentive mechanism····························5 For staff more activity spaces·······························5 Becomes friends with the staff······························6 Enterprise culture in user-friendly management function·········6 In user-friendly management talented person management········7 Reference················································8 浅谈旅游酒店人力资源的“人性化”管理 （2005级酒店3班 田珂） 摘 要：“人性化管理”是一种新的管理概念。随着知识时代的来临，人作为知识、智慧的主体变得越来越重要，合理开发人的内在潜能已成为现代管理的重要课题。人性化管理——一种以围绕人的生活、工作习性展开研究、使管理更贴近人性，从而达到合理，有效地提升人的工作潜能和高工作效率的管理方法。中国近年来逐步与国际接轨，人力资源作为一个国家的发展必要因素，起着重大的作用。因此人力资源人性化成为了现代企业的研究的新课题。本文就饭店人力资源管理的人性化现状进行分析，并结合实际提出如何进行饭店人力资源人性化的管理。 关键词：酒店；人力资源管理；人性化；人才 Abstract：“the user-friendly management” is one kind of new management concept. Along with knowledge times oncoming, the human as the knowledge, the wisdom main body becomes more and more important, devel