双赢沟通与人际关系之技巧与艺术卓越领袖管理课程系列THEARTS.ppt

L/O/G/O 双赢沟通与人际关系之技巧与艺术 卓越领袖管理課程系列THE ARTS AND SKILLS OF EFFECTIVE COMMUNICATION AND BUILDING RELATIONSHIP TOWARDS SUCCESS  Click to add title in here Click to add title in here Click to add title in here 4 1 2 3 INTRODUCTION This is the Age of Communication. Gone are the days when we fought and raised our voice in order to get the message across. Through communication, the cold war ends ; via interaction, the democracy without bloodshed emerges ; with tolerance, the conflicts between different parties may be resolved peacefully. From “objectives” and “bottom lines” to “body language” and “arts of humor”, the amazing channels of communication unveil the opportunities of better understanding and cooperation amongst mankind. ? More meaningfully, the arts of effective communication skills enable us to find a common ground and a middle path, to turn enemies into friends, competitors into partners, hence reach the destiny of win-win situation, without any losers but only winners and brighter future ! 课程简介 ? 这是个溝通的时代 , 而不是比声音與拳頭的时代 . 透过溝通, 冷战时期結束了 ; 透过溝通, 不流血的民主达到了 ; 透过溝通, 人际的衝突能和平地化解 . 從 “目标、底線 ” 到 “身体语言” 与 “幽默技巧 ”, 逐渐進入溝通的堂奥 . 最重要的是 : 它教你如何找到共同點、折衷點 , 使敵人成为朋友 , 对手成为夥伴 , 真正达到 : 沒有输家的 ---- 双赢的溝通 . ? Click to add title in here Click to add title in here Click to add title in here 4 1 2 3 COURSE OBJECTIVE This course will focus on topics such as assessing your current communicative skills, getting rid of negative values, changing to a positive mindset, enhancing your communicative skills, building greater interpersonal relationships and becoming a better listener. 此课程旨於令参与者自我评估本身沟通能力、摆脱消极价值观、拥抱正面的沟通技巧与态度, 进而提高表达能力、增进人与人之间的关系与成为一个更善解人意的沟通能手 。 ? ? Click to add title in here Click to add title in here Click to add title in here 4 1 2 3 COURSE OUTLINE ?Importance of Communication In Organization, Group Your Career 沟通在组织、团体与事业上的重要 Verbal Non-Verbal Communication Skills 头与非口头沟通技巧 ? 3. The