安全观察与沟通(改).pptVIP

HSE改进不是魔术，没有捷径， HSE工作是一项实实在在的工作 HSE管理是一项系统化，持续性的 管理过程与方法 * 谢谢大家！ * * How many people violate?. Studies on North Sea Offshore platforms have confirmed that some 70 % of the people violate. A study in the North Sea found 2 dimensions Sheep - Wolves Sheep don’t like to violate, wolves don’t mind Sheep are the Guardians of High Standards Wolves are go-getting opportunists Wolves are Natural Born Violators Sheep’s clothing - Wolves’ clothing Your ‘clothing’ shows if you have violated recently Ask audience: “Why do you violate?” * * * Reducing injuries in any organization is a journey that requires a systems approach. Without a systems approach (on the left-hand side of the curve) companies tend to: Focus on conditions Dismiss best practices because they occur in a different industry Delegate responsibility to safety staff Introduce too much change, too quickly Fail to recognize barriers to change Fail to provide corrective action for unsafe activities Implement safety procedures that either don’t work, or aren’t used Build a safety system and then walk away Here is what we have discovered are the critical aspects of injury reduction as companies move from a management driven, control based approach to an interdependent culture, where safety becomes an integral business value and source of organizational pride. The question is, where do you want to be on this curve and how fast do you want to get there? *** This is the Bradley Curve. It was originated by Verlon Bradley, a former DuPont plant manager. * * 观察员工的行为，眼神，自己的陪同检查经历 * 心理学事实一: Reinforcing safe behavior is more effective than punishing unsafe actions. People respond better to positive than punishment. 心理学事实二: Just letting people know you notice their safe work helps reinforce safe actions. 人都有被肯定的愿望,不然会产生失落感 心理学事实三: A behavior that isn’t noticed is likely to stop. If you don’t reinforce safe work, the safe behavior may end. * 天然气净化厂的经历，三情文化，热情、激情，热情 * 永远不要试图改变一个人，站在他人的立场去分析他的性格 * 1、步步紧逼的过程 2、双向沟通的过程 3、