酒店英语知识情景对话.doc

日常用语（句子）： 酒店常用英语? Restaurant??酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以?BB?家庭式酒店? Boutique?hotel?精品酒店?Resort?度假村? King-size?特大号床?Queen-size?大号床?Twin?beds?双床房?Single?bed?单床房?Double?room?双人间?Single?room?单人间?Suite?套房? Studio?suite?公寓套房?Adjoining?room?相邻房?Connecting?room?连通房?Executive?Floor?行政楼层?Bellboy?行李员?Concierge?礼宾? Receptionist?前台接待? Reception/Front?desk?前台??Coach?旅游大巴? Reservation?预订（不是预定）?Doorman?门房?门童? Housekeeping?staff?客房清洁人员? Room?service?客房服务，有时特指客房送餐服务?Ground?花园? Tip?小费? Service?charge?服务费? Turn?down?开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）?Executive?room?商务房?Shuttle?bus?班车? Do?Not?Disturb?Sign?/DND?sign请勿打扰牌?Please?Make?Up?sign?/PMU?sign??请收拾房间牌?check-out?退房??check-in?登记入住?lobby?大堂? Owner?response:?业主回复 基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you hold the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？ 56．We’ll send a confirmation to you soon. 我们稍后传确认书给您。 57．Should you have any questions, please do not hesitate to contact us. 如有任何疑问请随时与我们联系。 58．Please feel free to contact us if we can be of further assistance. 如需进一步了解，请随时与我们联系。 其他服务类 42．Does it include breakfast? 包括早餐吗？ 43．The tax and breakfast are also included. 税及早餐也包括在内。 12．Does your hotel have pick-up service? 请问贵酒店有接车服务吗？ 13．Yes, please contact the concierge for details. 有的，详细内容请联系礼宾台。 16．What is your hotel’s website and email address? 请问贵酒店的网址及邮址？ 17．Our